Tag Archives: Webinar Resources

QR Codes are handy for promotions that require a fast turnaround

When I was Creative Director for my former employer Webinar Resources, we built QR codes, that is Quick Response codes, into many of our campaigns. I liked them so much I made a header graphic for our Facebook page meant to celebrate their functionality and their high-tech look. They appealed to me for design reasons as well.

We put QR codes on any surface we could think of – door knockers, cards, posters, electronic slides, buttons, t-shirts, holiday wrapping… I’m probably forgetting some. Eventually I even had a rubber stamp made of a QR code for my online store! I also made some graphics at my boss Mark Rice’s direction along the way to try to show how they work.

A selection of a few past QR code projects I worked on, 2010-2021

I thought for awhile that it was difficult to get people to adopt QR codes and that they might die out. That possibility was disappointing to me because they are useful and a lot of fun. But while working on Marketing and Communications homework for my classes at Webster University recently, I’ve snapped some pictures while doing research that make it look like QR codes are here to stay after all. It’s possible that the COVID-19 pandemic may have helped speed up the adoption of QR codes a bit because they provide a quick way to disseminate information without people having to touch anything. QR codes are also easier to access now because in many cases you don’t need to install a special app – on my newest iPhone the QR code reader is built right into the camera.

QR code sightings within the last two years, from left to right: downtown St. Louis in the City Garden, a mobile police camera in Dutchtown, a store front in Dutchtown, and a WalMart promotional free sample bag with QR code on the bag and on the enclosed advertising piece.

I have a client who is appearing in a live performance in two days in Scottsdale, Arizona. This morning I took some graphics off of some of the existing promotional and ticketing web pages and made a collage of some of them with a QR code on it. My intention was to make something fast and easy for people to share if they are inclined to, with the link built in by way of the QR code so that people who are interested can get to the ticketing page easily no matter how the graphic is shared.

The Unapologetically American Comedy Tour
The Unapologetically American Comedy Tour
I made a graphic of just the ticket for instances when the code is too small on the screen to be read.

There is a lot you can do with QR codes if you build them into campaign planning at an early stage. Even when you are under a time crunch, incorporating a QR code into a shareable graphic for social media is a very convenient way to spread information.

Blasts From The Past

When I worked for Webinar Resources, I wrote a lot of blog and newsletter articles. I’m going through some of them for an assignment I’m doing in my Strategic Communications class. Here is a Wayback Machine link to some of the articles I wrote between 2009 and 2012. Enjoy!

Webinar Resources Blog on the Wayback Machine

Webinar Resources Newsletter Archive

Here is how my homework turned out.

“In the article “Why Traditional Marketing Trumps Social Media, And What To Do About It” author Kimberly E. Stone makes the case that social media should be used to reinforce what traditional marketing is doing, but not take over or take the lead from traditional channels.

She believes the best uses for social media in the present day are:

  • Gaining intelligence
  • Interacting with customers
  • Managing crises

It would be interesting to review how I thought social media should be used back when the company I was working for was heavily into business blogging and I was writing blog and newsletter articles about how and why to use social media. I found articles I wrote on our old blog from 2009-2012 on the Wayback Machine. Here is the link I used to view my old articles.

https://web.archive.org/web/20120910054954/http://blog.webinarresources.com/blog/customer-acquisition-2

What did I think social media was good for during that time?

  • Making it easy for customers to share your content
    Videos
    Applications designed to build subscriber lists
  • Making shareable archives
  • Broadcasting
  • Listening
    What are customers currently interested in
    Is anyone talking about us in a negative way
  • Cutting the cost of distributing your content
  • Customer relations
  • Community building
  • Creative expression
  • Collaboration
  • Leveraging the investment in content by repurposing in different channels
  • Manage reputation

My list is much more broad, but although I worded some things differently my list mostly includes everything that is in the author’s list. I did say in one of my articles that I learned in a webinar put on by Compendium Blogware that an organization has to get their “SEO, Social, Content, Email Marketing and PR people to communicate with each other”. A PR practitioner can play a role in facilitating communication within an organization as well as between the organization and its publics (Broom and Sha 189). So I do agree with the author’s premise, that social media should augment traditional channels but not replace them.

While I was writing these articles I was mostly writing for small companies. I touted the benefits of social media partly for the lower price point of entry over some traditional marketing channels. That did not mean I favored not using the older channels if there is a budget for it.  Whatever is new is always exciting, but it doesn’t mean you have to jump on every new thing if it doesn’t fit. The goals of all the channels that are used should be to present a consistent experience in keeping with the organizations brand and objectives. All channels are not appropriate for all audiences, so it isn’t necessarily good to use every one that is available. Also, during Marketing 5000 class I learned there is at least one older channel that is coming back into favor if used in an updated way – the catalog. To choose the right mix means keeping up to date on the trends as popularity waxes and wanes for certain channels.”

Works Cited

Broom, Glen M. and Bey-Ling Sha. Effective Public Relations. Pearson, 2013.

Stone, Kimberly E. “Why Traditional Marketing Trumps Social Media, And What To Do About It.” Forbes, Sep 18, 2012. Accessed 15 September 2020.